Healthcare Support Specialist 1

Responsibilities

• Utilize electronic technology to receive, organize, prioritize, and transmit information (i.e. phone, fax, emails, etc).
• Enters accurate patient information into the client tool.
• Call nursing agencies to request nursing notes & claims.
• Perform other related duties as assigned.

Qualifications

• Has a high level of attention to detail and holds the notion of confidentiality in the highest regard.
• Proficient in typing atleast 30 50 words per minute.
• Knowledge in operating basic computer software (MS Word and MS Excel).
• Strong communication and interpersonal skills.
• A problem solver and team player.
• Flexible with the schedules and training (holidays & weekends).
• Experience in handling multiple demands.
• Ability to enter data and text and manage database functions such as sorting, filtering, retrieving, and updating.
• Can work independently/ with minimal supervision.

Screening Criteria

• MUST HAVE STABLE EMPLOYMENT HISTORY.
• At least 1 year of work experience in a BPO setting doing data entry.