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Invoice Upload Specialist

The Invoice Upload Specialist is responsible for ensuring accurate and timely processing of invoices. This role is also responsible for collecting provider data, translating carrier invoice information, and troubleshooting upload errors to maintain data integrity.


  • Collect provider data, including invoices and reports, in a timely manner.
  • Accurately entering data into Excel templates, utilizing advanced functions such as Pivot tables and VLOOKUP.
  • Translate carrier invoice information for international carriers as necessary.
  • Upload invoice data into the system for processing.
  • Identify and troubleshoot upload errors, reconciling data quality issues promptly.
  • Track work tasks and status in the system to ensure timely completion.
  • Communicate effectively with customers, carriers, delivery managers, and other departments to perform assigned tasks.
  • Complete reports and maintain documentation related to uploads.


  • Proficiency in advanced Excel functions such as Pivot tables and VLOOKUP with the ability in manipulating data, creating reports, and analyzing trends using Excel.
  • Clear and coherent in both written and verbal communication skills for effective collaboration with internal and external stakeholders.
  • Keen eye for detail to ensure the accuracy and integrity of invoice data.
  • Strong organizational skills for managing multiple tasks and priorities effectively.
  • An analytical mindset for identifying patterns, trends, and discrepancies within invoice data.
  • Ability to collaborate effectively with team members and other departments for achieving shared goals.
  • Adaptability to evolving processes and industry trends will ensure continued success in the position.
  • Ability to engage with clients professionally and courteously for maintaining positive relationships and ensuring client satisfaction.

Screening Criteria

  • Highschool diploma or equivalent combination of education and related work experience.
  • At least one (1) to two (2) years of data entry experience.
  • Must have Telecommunications (Telco) Industry Experience
  • Must have a stable employment history.
Job Category: Accounting and Finance
Job Location: WFH Permanent

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