Responsibilities
- Accurately enter and update patient information, billing details, and other relevant
- data into portfolio-specific systems.
- Review and verify data for accuracy and completeness before inputting.
- Assist in resolving discrepancies by reviewing and correcting data errors.
- Maintain confidentiality and comply with HIPAA regulations in all data handling.
- Collaborate with team members and other departments to ensure data integrity and
- streamline processes.
- Support additional administrative tasks and projects as assigned.
Qualifications
- Basic understanding of insurance plans, member eligibility, and medical billing.
- Proficient in using various software applications, including electronic health records (EHR) and billing systems, to streamline data management and reporting.
- Strong interpersonal skills to build rapport with patients, providers, and insurance representatives, facilitating effective communication and service.
- Ability to deliver exceptional customer service by addressing inquiries, resolving issues, and providing support to patients and healthcare teams in a professional manner.
- Meticulous attention to detail in data entry and record-keeping to minimize errors and ensure the accuracy of patient and billing information.
- Strong problem-solving skills to identify discrepancies and resolve issues efficiently, enhancing overall operational effectiveness.
- Capable of conducting thorough research to gather information, verify data, and ensure compliance with relevant regulations and policies.
- Able to meet established productivity goals based on assigned portfolios, ensuring timely completion of tasks and effective management of workload.
Screening Criteria
- At least one (1) to five (5) years of experience in Data Entry and/or Revenue Cycle Management.
- Must a have stable employment history.
